Can I use it on my phone?

Yes. The booking page and the dashboard both work on a phone browser.

Can clients cancel late?

They can cancel from the email link. Set your own policy in the service description.

Is a free client intake form enough for personal trainers in Durban?

For most small personal trainers, yes. You get 250 form submissions and 100 bookings free every month; after that, $5 buys 2,000 more submissions or 500 bookings, and packs never expire. Prices on your page can be in ZAR.

Does the form follow POPIA?

The form collects only the questions you add and shows your consent line. Following POPIA is still your job: ask only what you need, say why, and link your privacy notice.

Can I write the form in English?

Yes. Questions, options and the thank-you message are free text, so you can write them in English and isiZulu.

Free forms › South Africa › Durban

Free client intake form for personal trainers in Durban

A personal trainer in Durban, KwaZulu-Natal needs a client intake form that asks the right questions, shows prices in ZAR, uses +27 phone numbers and fits POPIA. CalendarForm gives you that form free for 250 submissions a month, joined to a booking page that shows times in Africa/Johannesburg (UTC+2 all year, no daylight saving).

Make this form free See a demo booking page

What to put on a client intake form in Durban

Full name
Email
Goal and timeline
Injuries, conditions or medication
Current activity level
Pre-exercise health check (PAR-Q) answers
Phone: mobile like +27 82 123 4567 or a Durban landline like +27 31 xxx xxxx
Date of birth, written YYYY/MM/DD or DD/MM/YYYY in South Africa
Preferred language (English and isiZulu)
Consent: "I agree to the personal trainer using these details for my booking, as set out in the privacy notice (POPIA)"

Show the price as text on the booking page, for example "R250 for a 1-to-1 session, pay by card and EFT". CalendarForm does not take payment itself, so customers pay you the way they already do in South Africa.

What personal trainers usually let customers book

Free consultation: a 1-to-1 appointment, 30 min
PT session: a 1-to-1 appointment, 60 min
Small group session: a class with a spot limit, 45 min (capacity 4)

For personal trainers in Durban, CalendarForm gives a personal trainer a booking link for sessions and consultations, with a PAR-Q style health form on the first booking. You set your hours per weekday and clients only see slots that are really free.

Set hours that leave time to travel between gyms.

Use a small group class to fill quiet hours.

Ask about injuries before the first session.

Durban at a glance

Time zone	Africa/Johannesburg: UTC+2 all year, no daylight saving
Currency	ZAR (R), written like R250
Phone format	mobile +27 82 123 4567; Durban landline +27 31 xxx xxxx
Date format	YYYY/MM/DD or DD/MM/YYYY
Week	starts Monday; weekend is Saturday and Sunday
How customers pay	card, EFT, SnapScan and Zapper
Languages to consider	English and isiZulu
Privacy law	POPIA

Privacy: what POPIA means for this form

Nationally, POPIA is the Protection of Personal Information Act: collect for a specific reason, tell people, and keep it safe.

This client intake form asks about health, which most privacy laws treat as sensitive. Ask only what the session really needs and say why next to the question.

CalendarForm keeps each business's answers separate, lets you export them to CSV, and does not use them for anything else. Link your own privacy notice in the form's description.

Booking times in Durban

Durban has no daylight saving, so your timetable never shifts against UTC: UTC+2 every day of the year.

Customers booking from abroad still see the time in Africa/Johannesburg, with the zone printed next to it, and their confirmation email repeats it.

Set it up in four steps

Sign up free, pick the closest business type, and rename the starter form to "Client intake form".
Set the time zone to Africa/Johannesburg and add your class timetable.
Edit the questions above, add the POPIA consent line, and attach the form to your booking page.
Share your link. Each booking sends an email confirmation with a cancel link, and a reminder 24 hours before.

Questions

Can I use it on my phone?: Yes. The booking page and the dashboard both work on a phone browser.
Can clients cancel late?: They can cancel from the email link. Set your own policy in the service description.
Is a free client intake form enough for personal trainers in Durban?: For most small personal trainers, yes. You get 250 form submissions and 100 bookings free every month; after that, $5 buys 2,000 more submissions or 500 bookings, and packs never expire. Prices on your page can be in ZAR.
Does the form follow POPIA?: The form collects only the questions you add and shows your consent line. Following POPIA is still your job: ask only what you need, say why, and link your privacy notice.
Can I write the form in English?: Yes. Questions, options and the thank-you message are free text, so you can write them in English and isiZulu.